About Us: Vision, Mission, and Values at 9M
About Us at 9M is not just a basic introduction page—it’s where we share our development philosophy, mission, and long-term vision in the online entertainment industry. With a strong user-first direction, 9M is committed to building a safe, transparent, and innovative platform that delivers a truly distinctive and exciting experience.
We believe a sustainable ecosystem must begin with trust. And that trust is built through the values we pursue and practice every day.
Main business areas of 9M
9M operates across multiple sectors of digital entertainment, especially as one of today’s most reputable, innovative, and transparent online betting platforms.
We provide:
- Diverse sports betting: Football, basketball, tennis, eSports, and many more.About Us
- Online casino: Games such as Baccarat, Roulette, and Poker livestreamed from international casinos.
- Traditional games with rewards: Sic Bo, Bau Cua, lottery betting, and modern Xoc Dia.
- 24/7 customer support: Fast, friendly, and professional assistance.
You can explore full game details on the 9M Products page.
We are not simply a service provider—we are a trusted partner that supports your passion.
Key achievements over the years
Before looking ahead, let’s revisit the major milestones 9M has achieved.
Some memorable highlights: when About Us
- More than 2 million registered users within the first 18 months after launch.
- Player retention rate above 70%—showing strong satisfaction and loyalty.
- Recognized as one of the most user-friendly and safest betting platforms by industry publications such as AsiaGamingBrief and iGaming Business.
Long-term vision and mission
From today’s strong foundation, 9M continues to grow with a clear vision and mission. These principles guide every strategy and action of our team.
9M Vision
9M aims to become a leading online entertainment platform in Asia—where people can connect, relax, and express their passion in a safe, modern, and responsible environment.
9M Mission
- Create a transparent, fair, and responsible betting environment.
- Build a player community with culture and mutual respect.
- Apply modern technology to deliver a smooth, seamless experience.
We don’t just build products—we create experiences.
Core values that build 9M
All the success that 9M has today comes from the core values we have consistently pursued since day one.
User-first mindset
We always ask ourselves: “What do users need? What challenges are they facing? How can we support them better?”
From a simple, easy-to-use interface to multi-layer security, everything is designed to deliver the best possible user experience.
Absolute transparency and security
- Modern encryption technology helps protect user data.
- Game results are public and cannot be altered, using RNG algorithms audited by international organizations.
Transparency is the foundation—trust is the value.
We don’t sell trust, About Us we build it every day.
Continuous innovation
9M continuously updates new trends and improves the platform to deliver a unique and smooth experience:
- Using artificial intelligence (AI) to personalize the player experience.
- Launching new games every month.
- Optimizing page loading speed on both desktop and mobile.
You can read more about our privacy policy at: Privacy Policy 9M
The founding and operating team behind 9M
Behind this impressive growth is a team of founders and experts with strong vision,About Us who previously held key positions at major technology corporations across Asia.
Management team
We believe strong leadership creates strong products. Every member of the management team brings innovative thinking, discipline, and deep industry expertise.
Work culture at 9M
- Open and transparent, encouraging creativity.
- Every individual is heard and supported for growth.
- Work hard – enjoy to the fullest is the core spirit.
Commitment to customers and the community
Beyond services, 9M also aims to create value for society.
Customer care policy
We are always ready to listen and support:
- 24/7 customer support via live chat, email, and hotline.
- A transparent and effective complaint resolution system.
You can contact us directly at: Contact 9M
Community activities
- Organizing the “9M for underprivileged children” program every quarter.
- Providing technology scholarships for students passionate about programming.
Future development direction
9M does not only want to be an entertainment platform, About Us but also a symbol of sustainability and responsibility in the online betting industry.
In the next 5 years, we aim to:
- Expand across Southeast Asia.
- Launch the 9M Mobile App on Android and iOS.
- Become the most trusted online betting brand in the region.
Frequently Asked Questions (FAQs)
1. Is 9M legal?
9M is registered to operate in international markets and fully complies with online betting regulations in countries where it is permitted.
2. Can I create an account for free?
Yes. You can visit the Account Registration page to get started in just 2 minutes.
3. Is personal information protected?
Absolutely. We use SSL technology and multi-layer data security, certified by international organizations.
4. How do I contact support?
You can contact us via live chat or send an email on the Contact page.
Conclusion
About Us is a story of trust, innovation, and long-term commitment. When you choose 9M, you’re not only choosing a betting platform—you’re choosing a reliable partner to support you.
We understand you, stand with you, and continuously improve for you.